Privacy Policy
Policy
Article 1: General
Every quote is based on an estimation of how long a job will take and factors such as distance and volume of items moved are taken into consideration. If the job takes longer than estimated the customer will have to pay for incurred hours of work. If the customer adds items during the job without having previously informed the company, the price will change. If the work conditions do not meet what was previously agreed upon, there will be made changes to the price.
Article 2: Employees
The customer is not allowed to tell the employee how to do their work, only the manager on site is in charge. Employees are allowed to take a break from work every 4 hours for a period of 15 minutes. After 8 hours worked, overtime starts at 150%.
Article 3: Cancellation
If the client cancels the assignment within two weeks of the scheduled start date, a cancellation fee of €250 will be charged, unless otherwise agreed in writing.
Article 4: Payment
Payment must be made immediately upon completion of the assignment, unless otherwise agreed in writing. If the client fails to fulfill this obligation, the contractor may charge an additional 10% of the invoiced amount.
Article 5: Liability
5.1 The Client agrees to arrange the necessary conditions at and around the location, including parking, transport space, permits, and exemptions for moving vans, lifts, and staff. Additionally, the Client will package the goods to be transported to enable the contractor to complete the assignment at no extra cost, under acceptable conditions, and within the agreed timeframe, unless otherwise agreed in writing. 5.2The Client is responsible for obtaining the necessary permits and exemptions from the municipality well in advance of the assignment. Applications should generally be submitted at the digital counter at least 10 days before the scheduled date. If these permits are not secured, the contractor may refuse to perform the assignment or may proceed with it at the client’s expense and risk. If the contractor refuses, they will not be liable for any resulting consequential damages. 5.3The client must pack their belongings to ensure they are ready for transport prior to the assignment. For example, items in a moving box should be arranged to prevent them from damaging one another. Small items that have not been packed will be assumed that are not part of the move. 5.4 Third party employees or people helping are not insured and will not be the company's liability during work or while putting items in the van. 5.5The contractor cannot be held responsible for any damages resulting from delays in relocation, traffic congestion, adverse weather conditions, improperly parked vehicles, or any other circumstances beyond their control. 5.6 In the event of damage the customer has to inform the company during the job.
Privacy Policy
1.This Privacy Policy outlines the methods and practices used to collect, use, disclose, and protect personal information on our website, www.topsnelverhuizen.nl, and in the course of providing our services.
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2. Information Collection
Personal information collected may include:
2.1 Personal Identification Information: Including, but not limited to, names, addresses, email addresses, and phone numbers.
2.2 Service Details: Information pertinent to moving services, such as origin and destination addresses, inventory lists, and special instructions.
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3. Use of Information
Collected information is utilized in the following ways:
3.1 Service Provision: To process service requests, handle payments, and manage customer accounts.
3.2 Communication: To send updates, notifications, and respond to inquiries related to moving services.
3.3 Service Improvement: To analyze data for enhancing service quality and website functionality.
3.4 Marketing: To distribute promotional materials and offers, subject to customer consent.
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4. Legal Basis for Processing
The processing of personal data is conducted on the following legal grounds:
4.1 Contractual Necessity: Essential for the execution of a contract.
4.2 Legal Obligation: Compliance with legal requirements.
4.3 Legitimate Interests: Necessary for legitimate business interests, such as service improvement and marketing.
4.4 Consent: Obtained for specific processing activities, where required by law.
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5. Information Sharing
Personal information may be shared with third parties under these conditions:
5.1 Service Providers: Third-party vendors providing services such as payment processing, data analysis, email delivery, and customer support.
5.2 Legal Compliance: To fulfill legal obligations, court orders, or governmental requests.
5.3 Business Transactions: In the event of mergers, sales, or acquisitions involving company assets or the business itself.
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6. Data Security
TopSnelVerhuizen employs appropriate technical and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction. It is acknowledged that no security system is entirely infallible.
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7. Data Protection Rights
In accordance with the GDPR, individuals possess the following rights regarding their personal data:
7.1 Access: The right to obtain copies of personal data.
7.2 Rectification: The right to request correction of inaccurate or incomplete data.
7.3 Erasure: The right to request the deletion of personal data under specific conditions.
7.4 Restrict Processing: The right to request processing limitations under certain circumstances.
7.5 Object to Processing: The right to object to data processing under certain conditions.
7.6 Data Portability: The right to request the transfer of data to another entity or directly to the individual, under specific conditions.
Requests to exercise these rights should be directed to the contact information provided below.
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8. Cookies and Tracking Technologies
The website may utilize cookies and similar tracking technologies to enhance user experience. Cookie preferences can be managed through browser settings. Further information on cookie usage is available in the Cookie Policy.
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9. Third-Party Links
The website may contain links to external websites. TopSnelVerhuizen is not responsible for the privacy practices or content of external sites. Users are encouraged to review the privacy policies of any external sites visited.
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10. Policy Amendments
TopSnelVerhuizen reserves the right to update this Privacy Policy. Changes will be communicated by posting the revised policy on this page. Periodic review of this policy is recommended.
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11. Contact Information
Inquiries regarding this Privacy Policy can be directed to:
Email: info@topsnelverhuizen.nl
Address: Von Geusaustraat 141, 2274 RJ Voorburg
By using the website and services, individuals consent to the terms outlined in this Privacy Policy.
Terms of Use
1. Acceptance of Terms
1.1 By accessing and using the website www.topsnelverhuizen.nl ("Site"), you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use the Site.
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2. Services Provided
2.1 TopSnelVerhuizen offers moving services and related information on the Site. The content provided is for general informational purposes only and does not constitute professional advice.
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3. User Obligations
3.1 Users must be at least 18 years old to use the Site and its services.
3.2 Users agree to provide accurate and complete information when requested.
3.3 Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
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4. Prohibited Activities
4.1 Users are prohibited from:
Using the Site for any illegal or unauthorized purpose.
Interfering with the security or proper functioning of the Site.
Uploading or transmitting viruses or malicious code.
Collecting or harvesting any personally identifiable information from the Site.
5. Intellectual Property
5.1 All content on the Site, including text, graphics, logos, images, and software, is the property of TopSnelVerhuizen or its content suppliers and is protected by Dutch and international copyright laws.
5.2 Users are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal and non-commercial purposes.
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6. Limitation of Liability
6.1 TopSnelVerhuizen will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site.
6.2 TopSnelVerhuizen makes no warranties or representations about the accuracy or completeness of the Site’s content.
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7. Indemnification
7.1 Users agree to indemnify and hold TopSnelVerhuizen harmless from any claims, losses, liabilities, damages, and expenses, including attorney's fees, arising out of their use of the Site or violation of these Terms of Use.
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8. Modifications to the Terms
8.1 TopSnelVerhuizen reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the modified terms.
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9. Termination
9.1 TopSnelVerhuizen reserves the right to terminate or suspend access to the Site, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users of the Site, us, or third parties, or for any other reason.
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10. Governing Law
10.1 These Terms of Use are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or related to the use of the Site will be subject to the exclusive jurisdiction of the courts in the Netherlands.
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11. Contact Information
11.1 For questions or concerns about these Terms of Use, please contact us at:
Email: info@topsnelverhuizen.nl
Address: Von Geusaustraat 141, 2274 RJ Voorburg
By using the Site, users acknowledge that they have read, understood, and agree to be bound by these Terms of Use.